Headspring Executive Development by Financial Times and IE Business School
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13th March 2019
What companies can learn from digital transformation in healthcare
In theory, digital technology offers new ways to work better, faster and cheaper. It should improve outcomes and free up staff to be more creative and productive. Yet, too often digitalisation wastes money and fails to achieve its main goals. In many cases, it isn’t the technology that is at fault, but lack of communications and poor management.
Consider healthcare. ‘The attrition rate of nurses is unbelievably high at the global level,’ says Kristina Mikkonen, researcher and doctor in health s